Support
Frequently Asked Questions
Everything you need to know before ordering. Can't find your answer? Contact us and we'll get back to you within 1 business day.
What is PairPops?
PairPops is a custom physical matching-disc game — a Dobble / Spot It!-style game where every two discs share exactly one matching image, and those images are your photos. You upload photos of your team, wedding guests, or event attendees; we print the game and ship it to you.
How does the game work?
Players simultaneously flip two discs and race to call out the single image the two discs share. Every pair of discs always has exactly one match — never zero, never two. No reading required, no facilitator needed. It works for 2–8+ players and explains itself in about 10 seconds.
How many photos do I need?
A custom PairPops game uses 57 different images, printed across 57 cards with 8 images on each card. These can be team members, wedding guests, family members, company logos, inside jokes, products, pets, memories, or a mix of anything meaningful to your group.
How long does production take?
Custom games are produced in 5 business days from the date you approve your digital proof. Production does not begin until you sign off on the proof. If you have a specific event date, mention it when you request your mockup and we will confirm availability upfront.
Do you ship internationally?
Yes — we ship worldwide. Shipping method, estimated delivery time, and cost are confirmed before production begins. International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient. See our Shipping Policy for full details.
Can I use company logos or branding?
Yes. Your logo can be one of the 57 images you supply, alongside team headshots or product photos. Each set comes packed in a bag.
Can I create a wedding version?
Yes. Wedding games are one of our most popular orders. Upload your engagement photos, wedding party portraits, or family photos — and optionally a couple photo or monogram as one of the images. The game works perfectly as a reception icebreaker or rehearsal dinner activity.
What file types do you accept?
We accept JPG, PNG, and WebP files. Photos should be clear, well-lit, and show the subject's face or image at a reasonable size. We will flag any photos that need replacement before we send your proof.
Can I order in bulk?
Yes. The minimum order is 50 complete game sets, and we handle everything from that minimum up to large corporate events. Contact us at info@pairpops.com or use the Get a Free Mockup form to describe your order size and event, and we will confirm pricing and availability.
How do I get a free mockup?
Fill out the short form at pairpops.com/get-a-free-mockup with a few details about your event — no photos are needed to submit it. We reply within 1 business day, and you can then send a few sample photos for a digital preview showing what your game will look like — before production starts and before you pay anything. Product brands can instead send their website on the pairpops.com homepage for a free concept built from their existing product images.
Ready to see your game?
Start with a free mockup — no payment, no commitment. We'll show you exactly what your custom PairPops game will look like before anything prints.
Get a Free Mockup